To place an order, simply browse our website/Application, select the desired building materials, and add them to your cart. Proceed to checkout and provide the necessary information.

We accept various payment methods, including credit/debit cards, bank transfers, and cash on delivery. In case of COD you might have to pay for transportation before delivery. -also, in some special item if you have chosen COD you may get call from our executive to pay in advance eg. Item specially manufacture for your order or shipped from far distanced place for your order.

After you place an order, our team will contact you over the phone to confirm the details within a specific timeframe. We will verify the order and discuss delivery charges.

There is no minimum order requirement on Mate Mart. You can order as little or as much as you need for your project.

Once your order has been confirmed, it may not be possible to make changes. However, please contact our team, and we will do our best to accommodate your request.

Delivery times can vary depending on your location and the availability of the materials. Our representative will provide you with an estimated delivery timeframe during the confirmation call.

Delivery charges are calculated based on various factors such as the distance of the delivery location, the weight and dimensions of the materials, and any additional services requested (e.g., special handling or loading/unloading). Our representative will provide you with the specific delivery charges during the confirmation call.

Mate Mart specializes in providing building materials and does not offer installation services. However, we can recommend trusted professionals for your project if needed.

In the rare event that you receive damaged materials, please inform our team immediately. We will arrange for a replacement of the damaged items at no additional cost to you.

Yes, you can cancel your order before it is confirmed. Please contact our customer support as soon as possible to initiate the cancellation process

Unfortunately, returns are not applicable for orders placed on Mate Mart. We encourage you to carefully consider your purchase before placing an order.